Opening a car door as an emergency service
It was a cold Friday evening in March. A woman had pulled up to the gas station's air-water station to clean her car windows. The woman had her ten-month-old daughter with her. After getting out of the car, she closed the door behind her. There was a click. The car slammed the doors shut by itself from the central locking system. The keys were in the ignition and the car was running... The baby remained in the car behind the locks.
Distraught, she tried all the doors, but they remained firmly locked. Nothing helped. The baby began to panic. The mother tried to calm the baby through the window, but to no avail. Despair set in. The mother called the first locksmith she could find online. 24 Center's customer service responded immediately, and after hearing the situation, the customer service representative did not waste any time. She took down only the essential information and reassured the customer by promising help within 20 minutes.
The car lock expert arrived at the agreed time. He started work immediately and the movements were quick. The car door was opened with special tools just enough to pull open the car door lock with a long stick. The crying child was safe in her mother's arms. The baby calmed down quickly and the mother thanked the on-site mechanic profusely. 24 Center had saved the young mother and child from distress.
24 Center received good feedback from the customer. The customer service and the installer were rated a perfect 5.00 on a scale of 1-5. "A terrible situation, which fortunately was quickly resolved with the help of 24 Center".
24 Center 24 hours a day car door opening on 0100 2470.
